Social Media Marketing Agency - Oxford

Social media marketing has transformed the way customers communicate with the brands they purchase from. What started out as a novel way of keeping in touch with friends and family, has evolved into the minimum level of customer service delivery expected by a very discerning public.

How Well Do You Meet Your Customers' Expectations?

Businesses who are able to skilfully leverage social media marketing are able to develop a significant competitive edge by nurturing customer relationships and developing multiple sources of loyal customers. Those businesses who are unable to take advantage of social media marketing techniques, risk being left behind, absent from the party while their competitors scoop up their potential customers.

Your Customers Are Using Social Media, So Why Aren't You?

Social media represents an important part of your online presence, with a number of distinct and very useful benefits. Well-managed, expertly maintained social media channels provide a way to engage with new and existing audiences. When fully optimised, they provide one of the most powerful ways to spread the word about your brand’s promotions and offers to potential new customers.

Most important of all, a brand's social media channels provide a way to maintain consistent contact with past customers so that they will be more mindful of your business and more likely to bring their custom to you again.

Monitoring comments, messages and mentions that your business gets on people's personal social media pages also provides you with one of the most useful tools you can get for monitoring and maintaining your brand's reputation.

At Digital Gold HQ, we offer a complete social media service package designed to bring in the greatest possible benefits for your business. In essence, this takes the form of a two-pronged approach:

• Social Media Management: Making sure that all channels get updated with regular, engaging content as well as running competitions, promoting discussion, and carrying out surveys.
• Online Reputation Management: Monitoring comments and mentions of your brand and products, taking action to engage with negativity and limit any damage caused.

Talk to Our Experts

If you’re interested in learning more about our social media management offering, please do not hesitate to give us a call on +(0)203 598 8661, or email us at info@digitalgoldhq.com and we'll get right back to you.